Privacy Policy

Effective date: [11/1/2026]

Pristine Landscape Services (“Pristine,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share information when you contact us about landscaping services, request an estimate or consultation, or otherwise submit information through this website or any other contact channel linked from our business pages such as Google Ads, Facebook, LinkedIn, etc..

Information we collect

Depending on how you contact us and what you choose to provide, we may collect:

  • Contact details, such as your name, email address, phone number, and preferred way to reach you.

  • Property and project details, such as the service address, services you are interested in, project description, timing, photos, and other information you submit.

  • Communications with us, including information you provide by form, email, phone, text, or social media.

  • Lead and referral details, such as how you heard about us, when you contacted us, and your inquiry status.

Please do not send sensitive personal information through a general inquiry form.

How we use information

We may use the information above to:

  • Respond to your inquiry and contact you about the services you requested.

  • Assess whether we serve your property and whether the requested work may be a fit.

  • Arrange a site visit, prepare or discuss an estimate, and follow up on your request.

  • Manage and document inquiries, referrals, and customer communications.

  • Operate, maintain, and improve our website and inquiry process.

  • Meet legal obligations, protect our rights, and address security or misuse concerns.

  • Send promotional messages only where permitted and, when required, with your consent. You can opt out of promotional emails using the unsubscribe link or by contacting us.

    Text messages

    If you provide a phone number, we may contact you by text about the inquiry you submitted. Marketing or CRM Software texts should be sent only when the required consent has been obtained. We do not regularly use marketing by text, however, we can provide proposals and invoices through our CRM software. You can opt out of marketing or software texts by replying STOP, if that option is supported by the messaging service.

    How long we keep information

    We keep inquiry information for as long as reasonably needed to respond to you, manage our business records, resolve disputes, and meet applicable legal or business requirements.

    Security

    We use reasonable safeguards designed to protect information we handle. No website or method of electronic storage or transmission can be guaranteed to be completely secure.

    Your choices and requests

    You can ask us to update or correct contact information you provided, stop sending promotional communications, or answer questions about our handling of your information by contacting us directly through the information listed below. Depending on the law that applies to you, you may also have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit certain uses. We will review and respond to requests as required by applicable law.

    Children

    Our website and lead forms are intended for people seeking landscaping services, not for children. If you believe a child has submitted personal information, contact us so we can review the request.

    Changes to this policy

    We may update this policy as our practices change. We will post the updated version on [pristine-landscapes.com/privacy-policy] and revise the effective date above.

    Contact us

    For privacy questions or requests, contact:

    Pristine Landscape Services
    DJ Slagle
    pristine.landscapesllc@gmail.com